Siela blog · page 4
Practical guides for running a team
How to Segment Leads So Your Outreach Actually Changes
How to split a list into segments that change what you say, why most segmentation is decorative, and the four splits worth making first.
Danish Khan
How to Follow Up Without Being Annoying: 8 Rules
Eight rules for following up that keep deals moving without wearing out your welcome, plus the timing that actually works.
Danish Khan
How to Check References Properly
How to get useful information from a reference call, the questions that work, and what to do when the answers are guarded.
Danish Khan
Hiring Your First Five Employees: What to Look For
What actually matters in the first five hires, the roles worth filling first, and the mistakes that are expensive at this size.
Danish Khan
How to Handle Price Objections Without Discounting
What a price objection usually means, the questions that reveal it, and how to hold your price without losing the deal.
Danish Khan
How to Handle Conflict Between Two Team Members
How to work out what a conflict is actually about, when to intervene, and how to run the conversation that resolves it.
Danish Khan
The First 90 Days as a New Manager: A Checklist
What to do in your first three months managing people, what to deliberately not change yet, and the mistakes that are hardest to undo.
Danish Khan
How to Facilitate a Meeting Where Everyone Actually Speaks
Why the same three people talk in every meeting, the facilitation techniques that change it, and how to run this remotely.
Danish Khan
How to Handle Customer Escalations: A Simple Playbook
What to do in the first hour of an escalation, how to structure the response, and how to stop the same escalation happening again.
Danish Khan
CRM Data Hygiene: 12 Rules That Prevent a Useless Database
Twelve rules that keep a CRM trustworthy, why most databases rot within a year, and how to clean one that already has.
Danish Khan
Cold Email Sequences That Get Replies: Structure, Timing, Copy
How to build a cold sequence that earns replies, what each email should do, and the deliverability basics that decide whether any of it arrives.
Danish Khan
How to Choose Your Team's Tool Stack, and When to Cut One
How to evaluate a new tool, the real cost of adding one, and a quarterly review that keeps the stack from growing on its own.
Danish Khan