Siela blog · page 2
Practical guides for running a team
How to Make an Offer and Handle the Negotiation
How to construct an offer that gets accepted, what to do when they counter, and how to keep goodwill whatever the answer.
Danish Khan
How to Say No to Work Without Damaging the Relationship
How to decline requests from colleagues, managers and customers in a way that holds, and what to say when you cannot decline outright.
Danish Khan
How to Run a Post-Mortem After Something Goes Wrong
How to run a blameless review that finds the real cause, the timeline method that works, and how to make the actions actually happen.
Danish Khan
How to Hire a Contractor or Freelancer Well
When contracting beats hiring, how to scope the work so it succeeds, and the practical and legal points small companies get wrong.
Danish Khan
How to Cut a Recurring Meeting Without Upsetting Anyone
How to work out which recurring meetings to cut, the pause that beats a cancellation, and what to replace them with.
Danish Khan
How to Onboard a New Customer in Their First 30 Days
A thirty day onboarding plan that gets a customer to real value fast, and the early signals that predict whether they stay.
Danish Khan
How to Run a Check-In That Isn't a Disguised Sales Call
How to structure a customer check-in that produces useful information, what to ask, and how to raise commercial topics without poisoning the meeting.
Danish Khan
How to Ask for a Renewal Before It's Due
When to open the renewal conversation, what to say, and how to handle a price increase or a customer who wants to reduce.
Danish Khan
How to Write a Job Description That Attracts the Right People
How to write a job post that filters for fit rather than volume, what to cut, and the requirements that quietly exclude good candidates.
Danish Khan
Win/Loss Analysis: How to Learn From Every Closed Deal
A lightweight win/loss process for small teams, the questions that get honest answers, and why your recorded loss reasons are probably wrong.
Danish Khan
What to Do When a Prospect Goes Silent
Why deals go quiet, the sequence that gets a reply, and how to decide when a silent deal should be closed.
Danish Khan
How to Run a Weekly Pipeline Review: The 9 Questions
A 30-minute pipeline review that surfaces the deals in trouble, with the nine questions to ask and the answers that should worry you.
Danish Khan